Do you offer onsite installation and training?
Yes, we provide end-to-end services, including premium hardware supply, onsite installation, and comprehensive training to get your system up and running. For added convenience, we also offer 24/7 online support and onsite assistance anywhere in the UAE.
Can I use your software if I’m outside the UAE?
Of course! Our software is trusted by customers in over five GCC countries and beyond. Although our headquarters are located in Dubai, our solutions are designed for global use, and we ensure remote setup and support for all international clients.
Is the software subscription-based, or do you offer a one-time payment option?
We cater to different preferences. You can choose a one-time payment plan for a lifetime license or go with our cloud-based software, which is available through flexible monthly or yearly subscription plans. Our cloud solutions utilize secure virtual servers to host your data effectively.
Can I use my laptop or desktop instead of buying a dedicated POS system?
Yes, you can! Our software works seamlessly with your existing devices, such as laptops or desktops. You can also connect additional hardware like printers, barcode scanners, and cash drawers, making it a cost-effective choice.
Does the software allow adding product pictures?
Yes, it does. You can upload images for each product, making it easier to identify items during the checkout process or while managing your inventory.
Can I store customer information in the POS system?
Absolutely. Our POS software includes a built-in CRM system that allows you to save essential customer details, track purchase history, and even import existing data from spreadsheets. Features like loyalty programs and credit sales are also integrated for added convenience.
Is the software VAT-compliant?
Yes, our software is fully equipped to handle VAT calculations. You can configure it to align with your country’s tax requirements, generate detailed VAT invoices, and produce tax reports. Users can also toggle between inclusive and exclusive tax settings.
How many inventory items can the system handle?
There are no limits! Whether you manage a few products or a catalog of tens of thousands of items, our POS software is designed to handle inventory of any size with ease.
Why should I choose your POS software?
Our solution isn’t just a POS system—it’s a complete business tool. It combines powerful inventory and sales management features with user-friendly interfaces and advanced reporting options. Additional functionalities like tax compliance, customer loyalty, and business intelligence make it the perfect fit for any business looking to optimize its operations.
Does your system work for multi-branch businesses?
Yes, it does. With our software, you can manage sales, inventory, and reports across multiple branches from a single dashboard. This makes coordination and oversight much simpler for businesses with multiple locations.
Can I customize the software to suit my business needs?
Absolutely. We understand that every business is unique, so we offer customizable features and modules to align the software with your specific requirements, whether it’s additional reports, integrations, or specialized tools.
Does the software work offline?
Yes, our system supports offline functionality. In case of a network outage, you can continue using the software, and all data will sync automatically once your internet connection is restored.
What kinds of businesses is your software suitable for?
Our POS system is highly versatile and works well across industries such as retail, restaurants, cafes, supermarkets, and service-based businesses. Its adaptability makes it ideal for both small businesses and large-scale enterprises.
Can I monitor employee performance through the software?
Yes, you can! The system includes employee management features that let you assign roles, set permissions, and track individual sales performance. Detailed reports are available to help you evaluate and optimize staff efficiency.
